29 Modules
Every obligation, one platform.
Residential care, home care, or both. Pick the modules you need today. Add more as you grow. Each module plugs into the same platform core — shared audit trail, alerts, documents, and dashboard.
Compliance & Governance
The regulatory obligations that keep your doors open.
Responsible Persons
ss 78–80RESHCKnow who’s responsible — and prove their suitability.
Manage suitability assessments across all 11 suitability matters, worker screening, ACQSC notifications, and governing body skills matrices.
Learn moreQuality Standards
s 110RESHCAudit-ready at all times — not just before an assessment.
Self-assess against all 7 Quality Standards, map evidence from across modules, track continuous improvement, and generate audit preparation packs.
Learn moreCode of Conduct
ss 173–174RESHCEvery worker acknowledged. Every breach investigated.
Track worker acknowledgements, training compliance, breach investigations with natural justice protections, and ACQSC reporting.
Learn moreSIRS & Incidents
Chapter 5, Part 3RESHCFrom incident to evidence — with every deadline tracked.
Priority 1/2 incident reporting with auto-calculated deadlines, investigation workflow, restrictive practices register, and behaviour support plans.
Learn moreProvider Registration
ss 63–73RESHCYour licence to operate — monitored and maintained.
Registration status tracking, conditions register, regulatory correspondence management, and compliance self-checks.
Learn moreWhistleblower & Disclosures
ss 547–554RESHCProtect the people who speak up.
Confidential disclosure management with identity-restricted access, anonymous portal, investigation workflow, and discloser protection monitoring.
Learn moreComplaints Management
Chapter 5RESHCBest-practice acknowledgement and resolution tracking for every complaint.
Best-practice 5-business-day acknowledgement and 30-calendar-day resolution tracking, escalation workflow, systemic issue identification, and adverse action monitoring.
Learn moreGovernance
Quality Standard 2RESHCStructured oversight for your governing body.
Board and committee meeting management, action tracking, strategic risk register with 5×5 matrix, conflict of interest declarations, compliance calendar, and policy register.
Learn moreQuality Indicators
NAQIMQPRESCollect. Calculate. Benchmark. Improve.
Quarterly data collection across 14 quality indicators (expanded from 1 April 2025), rate calculations, national benchmarking, trend analysis, and CSV export for submission.
Learn moreAssociated Providers
Chapter 3RESHCMap every association. Document every relationship.
Associated persons register, influence assessment, due diligence records, and ACQSC change notifications.
Learn moreNotifiable Data Breach
Privacy Act 1988, Part IIICRESHCDetect, assess, and notify — before the deadline expires.
Data breach detection, risk assessment, OAIC notification management, affected individual communications, and remediation tracking.
Learn moreResident & Family
The people at the heart of everything you do.
Resident & Client Registry
Part 5RESHCYour single source of truth for every resident and client.
Master register for residents (residential aged care) and clients (Support at Home) with demographics, government identifiers (Medicare, IHI, DVA), emergency contacts, advance directives, and admission/onboarding management.
Learn moreAgreements & Consent
Part 2RESHCEvery agreement complete. Every consent current.
Resident agreement register with 10-item mandatory content checklist, fee schedule tracking, consent management, and variation history.
Learn moreAdvance Care Planning
Chapter 2RESHCHonour every resident’s wishes.
Advance directives, goals of care documentation, palliative care plans with phase tracking, and recorded ACP conversations.
Learn moreFamily Portal
Part 10RESHCKeep families connected and informed.
Family member accounts with permission controls, secure messaging, feedback collection, and activity updates for residents’ families and carers.
Learn moreAccommodation
Part 2RESManage every room, bed, and booking.
Facility locations, room inventory with amenities, visual bed map, and booking management for admissions and respite stays.
Learn moreClinical & Care
The clinical care you deliver and monitor.
Clinical Care
Standards 3 & 5RESHCClinical intelligence at the point of care.
Vital signs monitoring with abnormal detection, 9 standardised clinical assessments (MMSE, Braden, ADL, MoCA, and more), wound management, and care planning.
Learn moreCare Delivery
Standard 3RESTrack every minute of care delivered.
Progress notes, shift handover reports, and care minutes tracking against the 215/44 mandate with daily and quarterly compliance views.
Learn moreMedications
Standard 5RESHCSafe medication management from order to administration.
Medication orders, administration recording, Schedule 8 controlled drug register, adverse reaction tracking, drug interaction checking, and reconciliation.
Learn moreInfection Prevention & Control
Standards 4 & 5RESHCDetect outbreaks early. Respond systematically. Prove the controls.
Infection surveillance, outbreak auto-detection, hand hygiene audits, antimicrobial stewardship, and outbreak management with notification tracking.
Learn moreTelehealth
Standards 3 & 5RESHCBring the clinician to the resident — without the travel.
Video consultations with session scheduling, recording management, consent tracking, and integration with the clinical record for residential and home care.
Learn moreRemote Monitoring & IoT
Standards 3, 4 & 5RESHCConnected devices. Continuous oversight. Earlier intervention.
IoT device management, real-time vital signs monitoring, automated alerts for abnormal readings, assistive technology tracking, and AT-HM equipment budget management.
Learn moreWorkforce & Operations
The people who deliver care, and how you manage them.
Workforce Compliance
s 120RESHCStaff the floor. Meet the minutes. Prove the compliance.
Worker screening, mandatory training, daily staffing minutes calculator, 24/7 RN coverage tracking, and qualification management.
Learn moreRostering & Scheduling
Standard 2RESHCBuild compliant rosters, control costs.
Shift scheduling, roster management, leave requests, shift swaps, RN 24/7 coverage validation, and SCHADS Award compliance checking.
Learn moreWHS & Safety
WHS ActRESHCProtect your workers, protect your residents.
Workplace health and safety incident reporting, hazard registers, workplace inspections, chemical management, equipment registers, and emergency preparedness.
Learn moreSupport at Home
Part 6HCDeliver home care with confidence under the new SAH program.
Support at Home packages with 8 classification levels, wellness goals, short-term pathways, quarterly budgets with carry-over, service delivery, absence tracking, and legacy HCP/CHSP management.
Learn moreFinancial & Administrative
The funding you receive and the finances you manage.
Prudential Compliance
Chapter 4RESProtect residents’ money. Prove you can refund every dollar.
Refundable deposit register, liquidity snapshots with coverage ratios, permitted use tracking, and 4-standard governance compliance.
Learn moreFunding & Claims
AN-ACCRESClassify accurately. Claim correctly. Reconcile monthly.
AN-ACC classification tracking across 13 classes, AN-ACC daily rate management, monthly claims reconciliation, and supplement tracking.
Learn moreBilling & Finance
Fees & Payments PrinciplesRESHCInvoice accurately. Collect efficiently. Report clearly.
Invoicing, payments, fee schedules, resident statements, aged debtors, fee cap tracking, and journal entries for aged care billing.
Learn moreSAH Contributions & Claims
SAH Part 3AHCCalculate contributions. Submit claims. Track every dollar.
Support at Home client contribution calculations, ACPP claims submission with pre-validation, price list management, and client financial ledger tracking.
Learn moreDocument Management
Part 10RESHCEvery policy current. Every document findable.
Centralised document storage with categories, tagging, version control, expiry tracking, and template management across your organisation.
Learn moreIntegrations Hub
Part 10RESHCConnect your systems. Unify your data.
Connect external systems including payroll, pharmacy, pathology, and My Health Record with managed data import/export, field mappings, and sync monitoring.
Learn moreReporting & Analytics
The insights that drive continuous improvement.
Reporting Hub
Part 10RESHCEvery report from one place. Every submission on time.
Centralised report generation across all modules, board pack compilation, regulatory submission tracking, scheduled reports, and a searchable report archive.
Learn moreNotifications & Alerts Hub
Part 10RESHCThe right alert to the right person at the right time.
Centralised notification inbox, configurable alert rules, escalation workflows, user preferences, and response time analytics across all modules.
Learn moreAnalytics & Benchmarking
Part 10RESHCSee how you compare. Know where to improve.
Executive dashboards, cross-module compliance scoring, historical trend analysis, and national benchmark comparisons for continuous improvement.
Learn moreCross-Module Intelligence
When modules work together, intelligence compounds.
SIRS incident data auto-feeds into Quality Standard evidence. Workforce staffing data flows into care minutes compliance. Support at Home budgets feed into contributions and claims. Clinical assessments inform QI reporting. Rostering integrates with billing. Every module shares a common audit trail, document store, and alert system — so data entered once works everywhere, whether you run residential care, home care, or both.
Run the whole platform around the Aged Care Act 2024.
Start with Compliance Essentials — 12 modules, 30-day free trial, no credit card required. Scale into clinical care, medications, rostering and financial management when you're ready to consolidate.
Free trial includes Compliance Essentials tier (11 modules). No credit card required.
Not sure where to start? Take our free compliance assessment →
