35 modules, one operating platform.

Keep the people behind your governance in view.

Bring appointments, suitability reviews, police-check dates and Commission notification records together.

Make the evidence behind each assessment easier to review.

Recorded self-assessment, evidence coverage and linked improvement actions for the Quality Standards applicable to your services.

Know what was acknowledged. Follow through on concerns.

Review the current Code version, worker acknowledgements, linked learning and conduct case records.

From incident to evidence — with every deadline tracked.

Priority 1/2 incident reporting with auto-calculated deadlines, investigation workflow, restrictive practices register, and behaviour support plans.

Keep registration details connected to governance work.

Bring provider details, registration categories, renewal dates and obligation reviews into one place.

Help people speak up. Be ready to respond.

Anonymous intake, reference-token follow-up, restricted case access and recorded investigation, protection and remediation work.

Follow the concern through to the response.

Complaint records, acknowledgement targets, communications, escalation and outcome follow-up in one workspace.

Structured oversight for your governing body.

Meeting records, pending minutes, a 5×5 risk register, policy review and board-pack schedule configuration for leadership oversight.

Collect. Calculate. Benchmark. Improve.

Quarterly residential QI records, indicator results, available benchmarks and trends, and a record of external GPMS lodgement by home and quarter.

Make each service arrangement clear.

Manage linked provider arrangements, service scope, notification decisions and review dates.

Detect, assess, and notify — before the deadline expires.

Data breach detection, risk assessment, OAIC notification management, affected individual communications, and remediation tracking.

Your single source of truth for every resident and client.

Master register for residents (residential aged care) and clients (Support at Home) with demographics, government identifiers (Medicare, IHI, DVA), emergency contacts, advance directives, and admission/onboarding management.

Every agreement complete. Every consent current.

Resident agreement register with 10-item mandatory content checklist, fee schedule tracking, consent management, and variation history.

Honour every resident’s wishes.

Advance directives, goals of care documentation, palliative care plans with phase tracking, and recorded ACP conversations.

Keep families connected and informed.

Family member accounts with permission controls, secure messaging, feedback collection, and activity updates for residents’ families and carers.

Manage every room, bed, and booking.

Facility locations, room inventory with amenities, visual bed map, and booking management for admissions and respite stays.

Keep the next clinical review in view.

Observation trends, assessment records, wound history and care-plan reviews give your team a clearer picture of what needs attention.

Track every minute of care delivered.

Progress notes, shift handover records and care-minute planning against home-specific targets, with daily and quarterly review views.

Keep medication changes clear at handover.

Medication lists, administration records, Schedule 8 transactions, discrepancy review and reconciliation records.

From infection record to coordinated response.

Infection records, exposure contacts, outbreak tasks and notification evidence in one IPC workspace.

Keep the consultation and its follow-up in context.

Session scheduling, consent status, recorded session times and associated notes, documents and follow-up tasks.

Understand the device behind the signal.

Device records, connection status, alert acknowledgement and vital-sign trends for informed monitoring review.

Staff the floor. Meet the minutes. Prove the compliance.

Worker screening, mandatory training, daily staffing minutes calculator, 24/7 RN coverage tracking, and qualification management.

Build compliant rosters, control costs.

Shift scheduling, a roster optimiser, broadcast-and-bid open shifts, RN 24/7 coverage validation, and award-aware pay across four aged care awards (SCHADS, Aged Care, Nurses, Health Professionals) plus enterprise-agreement and salaried staff — with on-costs, ABA bank-file export, push-to-Xero and multi-vendor reconciliation.

Keep safety work moving, from report to review.

Workplace incidents, hazards, psychosocial assessments, chemical and equipment records, and emergency drill outcomes.

Connect the care plan, the visit and the budget.

Support at Home classification records, care-plan scheduling, service delivery and budget review, with transitioned HCP funding kept distinct.

Keep resident deposits, refund obligations and financial evidence in view.

Deposit and refund oversight, facility liquidity views, permitted-use records and financial governance evidence.

Classify accurately. Claim correctly. Reconcile monthly.

AN-ACC classification tracking across 13 classes, AN-ACC daily rate management, monthly claims reconciliation, and supplement tracking.

Follow each billing period from recorded delivery to reconciliation.

Period checks, delivery review, invoice preparation, accounting-system handoff and reconciliation, with a residential billing workbench.

Keep the evidence behind every claim.

Review participant contributions, prepare claim batches and retain submission and payment references through the claims lifecycle.

Prepare, sign and follow up the documents that matter.

Approved signing templates, recipient review, signature records and document expiry follow-up.

Connect the workflow. Review the handover.

Manage Xero connection setup, enterprise sign-on and government integration readiness, with connection-specific mapping, validation and activation steps.

Choose the report. Keep the context.

A role-aware report catalogue, reporting parameters, supported exports and recent run history, with subscriptions for eligible reports.

See the notice. Follow the work.

An in-app inbox, notification preferences, message templates and delivery records to help teams follow up the work that needs attention.

Give every performance conversation a clear starting point.

Operational dashboards, internal targets and period-based reports for workforce, quality and financial review.