Financial & Administrative

Funding & Claims

Classify accurately. Claim correctly. Reconcile monthly.

AN-ACC classification tracking across 13 classes, AN-ACC daily rate management, monthly claims reconciliation, and supplement tracking.

Residential care

In practice

The work behind funding & claims.

Accurate AN-ACC classification and claims management is essential to your financial sustainability. Statura Care’s Funding module tracks every resident’s classification, manages AN-ACC daily rates, reconciles monthly claims against expected funding, and monitors supplements — ensuring you claim everything you’re entitled to and nothing you’re not.

Incorrect funding claims can result in debt recovery and compliance action. With 13 AN-ACC classes, multiple supplement types, and monthly claims reconciliation, the complexity is significant. Under-claiming costs you money. Over-claiming costs you your reputation. You need a system that gets it right.

Resident Funding Register

Track every resident’s AN-ACC classification across 13 classes, assessment date, reassessment due date, and daily subsidy rate. Maintain a complete classification history with change reasons.

AN-ACC Rate Management

Maintain current AN-ACC daily rates for each class with effective date ranges. Update rates when the government adjusts them (typically 1 July annually). The system calculates expected daily funding automatically.

Monthly Claims Reconciliation

Compare expected funding (classifications × days × rates) against actual funding received from Services Australia. Identify and investigate variances before they compound.

Supplement Tracking

Track eligibility and claims for all supplement types: accommodation, homeless, veterans, oxygen, enteral feeding, hardship, and viability supplements.

Reclassification Alerts

When a resident’s care needs change significantly — post-incident or clinical deterioration — the system prompts a reclassification review to ensure funding matches actual care requirements.

Funding Analytics

Average funding per resident per day, case-mix profile (AN-ACC class distribution), revenue forecasting, and rate change impact modelling for financial planning.

The wider workflow

Where funding & claims connects.

Evaluate funding, invoices and reconciliation against the records that support them. Keep preparation, approval and external submission responsibilities explicit.

A workflow illustration showing the broader operating context.

Explore the product tour
Workflow illustration: a finance ledger with funding, invoices and reconciliation columns marked against classification, occupancy, statement and variance.

Evaluation

What to inspect with your team.

Bring a representative funding & claims scenario and use these questions to guide your demonstration.

Book a demo with this scenario
  • Walk through resident funding register using a representative example.
  • Check the permissions and review steps for an-acc rate management.
  • Inspect the records and outputs available for monthly claims reconciliation.

Requirements and responsibilities

The requirements behind the workflow.

Review how these requirements apply to your services and the responsibilities your team retains.

Reference area: AN-ACC

Accurate Claims

Funding claims to Services Australia must accurately reflect each resident’s classification and care.

Reclassification Obligation

AN-ACC reclassification is needs-triggered, not calendar-triggered. Providers must request reclassification when a resident’s care needs change significantly.

Debt Recovery Risk

Incorrect claims can result in debt recovery and compliance action.

Reconciliation

Monthly reconciliation of expected vs actual funding to identify discrepancies.

Questions about funding & claims.

What is AN-ACC and how many classes are there?

The Australian National Aged Care Classification (AN-ACC) is the funding model for residential aged care. It has 13 classes based on assessed care needs, each with a different daily subsidy rate. Rates are typically updated on 1 July each year.

When should we request an AN-ACC reclassification?

AN-ACC reclassification is needs-triggered, not calendar-triggered. You should request reclassification when a resident's care needs change significantly — for example, after a serious incident or clinical deterioration. The module prompts a reclassification review when it detects these changes.

How does monthly claims reconciliation work?

The module compares expected funding (classifications multiplied by days multiplied by rates) against actual funding received from Services Australia. Variances are identified and flagged for investigation before they compound over multiple months.

See Funding & Claims in action.

Bring a funding & claims scenario. We’ll walk through the relevant records, review steps and scope for your organisation.