Reporting & Analytics
Reporting Hub
Choose the report. Keep the context.
A role-aware report catalogue, reporting parameters, supported exports and recent run history, with subscriptions for eligible reports.
Residential care · Home care
In practice
The work behind reporting hub.
Start with the question your team needs to answer. Select an available report, set its parameters and output format, then review the result and its reporting context. The catalogue groups reports by category and limits availability by role and provider program.
A report is useful when its reader knows the period, included records and decisions it supports. Bring those details into the same review as the result, rather than circulating a number without its context.
Report catalogue
Browse reports grouped by category, including operational, cost and wages, award compliance, quality and clinical reporting. The reports shown depend on your role and provider program.
Parameters and output
Set the parameters available for the selected report and choose from its supported CSV, XLSX or PDF formats. Confirm the included records and period before using the output.
Recent runs
Review the most recent runs, including status, row count, duration and completion time. Download available output from completed or partially completed runs.
Report subscriptions
Look for the Schedulable marker in the catalogue. For eligible reports, configure a recurring schedule, output formats and recipients. Review the active state and next or last run in the subscriptions view.
Recipient eligibility
Check whether recipients are eligible active members. The subscription view distinguishes skipped recipients from an unavailable eligibility check; a saved schedule is not proof of delivery.
Reporting handovers
Use the relevant quality, finance and governance workflows to review reporting responsibilities. Preparing or downloading a report does not lodge it with a government body.
The wider workflow
Where reporting hub connects.
Use the evaluation to trace agenda items, evidence and follow-up actions. Confirm the reports and permissions required by executives, quality teams and the board.
A workflow illustration showing the broader operating context.
Explore the product tour
Evaluation
What to inspect with your team.
Bring a representative reporting hub scenario and use these questions to guide your demonstration.
Book a demo with this scenario- Walk through report catalogue using a representative example.
- Check the permissions and review steps for parameters and output.
- Inspect the records and outputs available for recent runs.
Requirements and responsibilities
The requirements behind the workflow.
Review how these requirements apply to your services and the responsibilities your team retains.
Reference area: Part 10
Reporting purpose
Identify the decision, oversight meeting or external reporting requirement the output will support.
Review before use
Confirm definitions, period, included records and any gaps before relying on a report or preparing a submission.
Submission evidence
For external reporting, agree who lodges the required information and retains the acknowledgement. An internal report status is not external receipt.
Related workflows.
Explore the records and responsibilities that connect reporting hub with the wider platform.
Governance
Bring reviewed reports to governance discussions and confirm the board-pack process in your proposed scope.
Quality Indicators
Review indicator collection and reporting separately from external lodgement.
Quality Standards
Use recorded assessments, evidence coverage and improvement work to prepare a quality review.
Questions about reporting hub.
Which reports will our team see?
The catalogue shows reports available to your role and provider program, grouped by category. Bring your required report list to the demonstration so we can confirm the reports, parameters and formats in scope.
Can reports run on a schedule?
Eligible reports support subscriptions with a schedule, output formats and recipients. Check recipient eligibility, active status and the next or last run. A saved subscription does not guarantee that every recipient receives every output.
Does generating a report submit it to a regulator?
No. Generation, internal review and external lodgement are separate steps. Confirm the required format, who submits it and where the government acknowledgement is retained. The Reporting Hub does not establish regulatory acceptance.
See Reporting Hub in action.
Bring a reporting hub scenario. We’ll walk through the relevant records, review steps and scope for your organisation.