Resident & Client Registry
Your single source of truth for every resident and client.
Resident and client information is the foundation of every module in the platform. Statura Care’s Resident & Client Registry provides a master register with validated government identifiers, emergency contacts, guardianship orders, and advance directives — ensuring every module works from the same accurate, up-to-date source, whether you run residential aged care, Support at Home, or both.
The Challenge
Resident and client information lives in multiple systems — admission files, clinical records, funding databases, SAH participant records — creating fragmentation that risks errors in care delivery and regulatory reporting. A single authoritative register eliminates duplication and ensures consistency across residential and Support at Home operations.
Key Capabilities
What the Resident & Client Registry module does.
Master Resident Register
Comprehensive register of all residents with demographics, preferred name, cultural background, language, and religion. Track admission date, care type, and current status.
Government Identifier Validation
Validate and store Medicare numbers, Individual Healthcare Identifiers (IHI) with 800360 prefix checking, DVA numbers, and pension details. Auto-formatted for consistency.
Emergency Contacts
Multiple emergency contacts per resident with relationship, priority order, and contact preferences. Instantly accessible during incidents or clinical emergencies.
Advance Directive Tracking
Record advance care directives, guardianship orders, powers of attorney, and substitute decision-maker details with document uploads and expiry monitoring.
Admission & Discharge Management
Structured admission workflow with checklist, and discharge/transfer tracking with reason codes and destination recording.
Waitlist Management
Manage a prioritised waitlist for home care packages and residential admissions. Track referral date, SAH classification level, priority, status (pending assessment, assessed, offered), and days waiting — with automatic urgency flagging for high-classification clients.
Resident Search & Reporting
Search across all resident fields. Generate occupancy reports, admission/discharge summaries, demographic breakdowns, and waitlist analytics for regulatory reporting.
Live Compliance View
How Resident & Client Registry strengthens the live compliance picture.
Statura modules are modular for adoption, but connected for visibility. Work captured in this module can update the wider view of risk, evidence, deadlines and governance without a separate reporting exercise.
Captured at the source
Resident & Client Registry activity becomes part of the shared operating record instead of sitting in a disconnected module.
Exceptions surface earlier
Deadlines, overdue actions, missing evidence and operational risk can be seen while there is still time to act.
Evidence stays current
Registers, reports and audit trails are strengthened by the work teams already complete each day.
The compliance view updates
Every connected workflow adds signal to the live compliance picture executives, managers and quality teams rely on.
Regulatory Requirements
What the law requires.
The Aged Care Act 2024 (Part 5) sets specific obligations that this module helps you meet systematically.
Accurate Records
Providers must maintain accurate and up-to-date records for every care recipient.
Privacy Compliance
Personal information must be collected, stored, and used in accordance with the Privacy Act 1988.
Identifier Validation
Government identifiers must be validated and stored securely for funding and reporting purposes.
Works With
Better together.
When modules work together, intelligence compounds. Resident & Client Registry integrates with these modules for a complete compliance picture.
Agreements & Consent
Every resident agreement links to their registry record for a complete admission profile.
Clinical Care
Clinical assessments, vital signs, and care plans are linked to the resident’s master record.
Funding & Claims
AN-ACC classifications and subsidy claims reference the resident’s validated identifiers.
Family Portal
Family member accounts are linked to their resident for permission-controlled access.
FAQ
Frequently asked questions
How does the registry validate government identifiers?
The module validates Medicare numbers, Individual Healthcare Identifiers (IHI) with 800360 prefix checking, DVA numbers, and pension details. Identifiers are auto-formatted for consistency and stored securely for funding and regulatory reporting purposes.
Why is a single resident register important?
Resident information often lives in multiple systems — admission files, clinical records, funding databases. A single authoritative register eliminates duplication and ensures every module across the platform works from the same accurate, up-to-date source of truth.
Can we track advance directives in the resident record?
Yes. The registry records advance care directives, guardianship orders, powers of attorney, and substitute decision-maker details with document uploads and expiry monitoring. These link to the Advance Care Planning module for detailed management.
See Resident & Client Registry in action.
Request a personalised demo of the Resident & Client Registry module tailored to your organisation.
Free trial available on Compliance Essentials (12 modules). No credit card required.
Want the lowest-commitment starting point? Start Compliance Essentials free trial →
Not sure where to start first? Take our free compliance assessment →