Resident & Family
Agreements & Consent
Every agreement complete. Every consent current.
Resident agreement register with 10-item mandatory content checklist, fee schedule tracking, consent management, and variation history.
Residential care · Home care
In practice
The work behind agreements & consent.
The Aged Care Act 2024 mandates that every care recipient has a written agreement covering 10 specific content areas. Statura Care’s Agreements module ensures every agreement contains the required content, tracks all consents with their expiry dates, and manages fee schedules and variations — all with full audit trail.
An incomplete resident agreement is a compliance breach waiting to happen. The Act specifies 10 mandatory content areas that must be present. Consents expire and need renewal. Fees change and require notice. Managing this across hundreds of residents with paper files creates gaps that regulators will find.
Agreement Register
Track every resident agreement with parties, execution date, commencement date, type (residential, home care, flexible, respite, short-term restorative), and current status.
Mandatory Content Checklist
The system tracks all 10 legislated mandatory content areas for each agreement — care and services, fees, rights, provider obligations, complaints process, termination, notice periods, security of tenure, privacy, and information consent.
Consent Management
Track all consents: care plan, restrictive practices, information sharing, photography, advance care directives, research, medication, transport, outings, and financial management.
Fee Schedule Tracking
Itemise all fees and charges per agreement with change history. The system calculates required notice periods for fee changes and tracks acknowledgement.
Variation Management
When care, services, or fees change, track the variation with notice given, acknowledgement received, and effective date.
Regulatory Disclosure Tracking
Track required disclosures to care recipients: Statement of Rights, fees and charges, complaints process, privacy notice, security of tenure, and advocacy services.
The wider workflow
Where agreements & consent connects.
Evaluate updates, planned visits and communication with the resident or client’s consent and access boundaries in view.
A workflow illustration showing the broader operating context.
Explore the product tour
Evaluation
What to inspect with your team.
Bring a representative agreements & consent scenario and use these questions to guide your demonstration.
Book a demo with this scenario- Walk through agreement register using a representative example.
- Check the permissions and review steps for mandatory content checklist.
- Inspect the records and outputs available for consent management.
Requirements and responsibilities
The requirements behind the workflow.
Review how these requirements apply to your services and the responsibilities your team retains.
Reference area: Part 2
Written Agreement Required
Every care recipient must have a written agreement before or as soon as practicable after care commences.
Mandatory Content Areas
Each agreement must contain the content prescribed by the Aged Care Act 2024 and the Aged Care Rules 2025 — including the services to be delivered, fees and charges, rights, termination and notice, and complaints handling.
No Overcharging
Providers must not charge more than specified in the agreement.
Review on Change
Agreements must be reviewed and varied when circumstances change.
Related workflows.
Explore the records and responsibilities that connect agreements & consent with the wider platform.
Questions about agreements & consent.
What content must a resident agreement include?
The Aged Care Act 2024 and the Aged Care Rules 2025 prescribe the mandatory content for agreements between registered providers and individuals receiving funded aged care services — typically covering the care and services to be provided, fees and charges, consumer rights, provider obligations, complaints process, termination provisions, notice periods, security of tenure, privacy, and information consent. The module tracks each area with a compliance checklist per agreement.
How does the system handle fee changes?
When fees change, the module tracks the variation with required notice period, acknowledgement received, and effective date. It calculates the statutory notice period and ensures the resident or their representative has been properly notified before any change takes effect.
Can we manage consents beyond the main agreement?
Yes. The module tracks all consent types: care plan, restrictive practices, information sharing, photography, advance care directives, research, medication, transport, outings, and financial management. Each consent has an expiry date and renewal tracking.
See Agreements & Consent in action.
Bring a agreements & consent scenario. We’ll walk through the relevant records, review steps and scope for your organisation.