Resident & FamilyPart 2

Agreements & Consent

Every agreement complete. Every consent current.

The Aged Care Act 2024 mandates that every care recipient has a written agreement covering 10 specific content areas. Statura Care’s Agreements module ensures every agreement contains the required content, tracks all consents with their expiry dates, and manages fee schedules and variations — all with full audit trail.

Residential CareHome Care
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Service agreements register with active budget totals, pending signatures, status breakdown, and upcoming reviews

The Challenge

An incomplete resident agreement is a compliance breach waiting to happen. The Act specifies 10 mandatory content areas that must be present. Consents expire and need renewal. Fees change and require notice. Managing this across hundreds of residents with paper files creates gaps that regulators will find.

Key Capabilities

What the Agreements & Consent module does.

01

Agreement Register

Track every resident agreement with parties, execution date, commencement date, type (residential, home care, flexible, respite, short-term restorative), and current status.

02

Mandatory Content Checklist

The system tracks all 10 legislated mandatory content areas for each agreement — care and services, fees, rights, provider obligations, complaints process, termination, notice periods, security of tenure, privacy, and information consent.

03

Consent Management

Track all consents: care plan, restrictive practices, information sharing, photography, advance care directives, research, medication, transport, outings, and financial management.

04

Fee Schedule Tracking

Itemise all fees and charges per agreement with change history. The system calculates required notice periods for fee changes and tracks acknowledgement.

05

Variation Management

When care, services, or fees change, track the variation with notice given, acknowledgement received, and effective date.

06

Regulatory Disclosure Tracking

Track required disclosures to care recipients: Statement of Rights, fees and charges, complaints process, privacy notice, security of tenure, and advocacy services.

Live Compliance View

How Agreements & Consent strengthens the live compliance picture.

Statura modules are modular for adoption, but connected for visibility. Work captured in this module can update the wider view of risk, evidence, deadlines and governance without a separate reporting exercise.

Captured at the source

Agreements & Consent activity becomes part of the shared operating record instead of sitting in a disconnected module.

Exceptions surface earlier

Deadlines, overdue actions, missing evidence and operational risk can be seen while there is still time to act.

Evidence stays current

Registers, reports and audit trails are strengthened by the work teams already complete each day.

The compliance view updates

Every connected workflow adds signal to the live compliance picture executives, managers and quality teams rely on.

Regulatory Requirements

What the law requires.

The Aged Care Act 2024 (Part 2) sets specific obligations that this module helps you meet systematically.

Written Agreement Required

Every care recipient must have a written agreement before or as soon as practicable after care commences.

Mandatory Content Areas

Each agreement must contain the content prescribed by the Aged Care Act 2024 and the Aged Care Rules 2025 — including the services to be delivered, fees and charges, rights, termination and notice, and complaints handling.

No Overcharging

Providers must not charge more than specified in the agreement.

Review on Change

Agreements must be reviewed and varied when circumstances change.

FAQ

Frequently asked questions

What content must a resident agreement include?

The Aged Care Act 2024 and the Aged Care Rules 2025 prescribe the mandatory content for agreements between registered providers and individuals receiving funded aged care services — typically covering the care and services to be provided, fees and charges, consumer rights, provider obligations, complaints process, termination provisions, notice periods, security of tenure, privacy, and information consent. The module tracks each area with a compliance checklist per agreement.

How does the system handle fee changes?

When fees change, the module tracks the variation with required notice period, acknowledgement received, and effective date. It calculates the statutory notice period and ensures the resident or their representative has been properly notified before any change takes effect.

Can we manage consents beyond the main agreement?

Yes. The module tracks all consent types: care plan, restrictive practices, information sharing, photography, advance care directives, research, medication, transport, outings, and financial management. Each consent has an expiry date and renewal tracking.

See Agreements & Consent in action.

Request a personalised demo of the Agreements & Consent module tailored to your organisation.

Free trial available on Compliance Essentials (12 modules). No credit card required.

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