Compliance & Governances 165

Whistleblower & Disclosures

Protect the people who speak up.

The Aged Care Act 2024 provides strong protections for people who disclose wrongdoing in aged care. Statura Care’s Whistleblower module provides a secure, confidential system for receiving, investigating, and tracking protected disclosures — with strict access controls that ensure discloser identity is only visible to designated eligible recipients.

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Whistleblower protection hub with anonymous submission portal and investigation management

The Challenge

Whistleblower protections are meaningless if the system doesn’t enforce them. If anyone in the organisation can see who made a disclosure, the protection is compromised. You need a system that restricts discloser identity to eligible recipients only, provides an anonymous reporting channel, and monitors for reprisal.

Key Capabilities

What the Whistleblower & Disclosures module does.

01

Confidential Disclosure Register

A secure register of all protected disclosures with strict identity protections. Discloser identity fields are only visible to designated eligible recipients — all other users see the disclosure content but never who made it.

02

Anonymous Reporting Portal

A public-facing portal where anyone can submit a disclosure anonymously. Disclosers receive a unique reference number to check the status without revealing their identity.

03

Eligible Recipient Access Control

Discloser identity is restricted to designated eligible recipients (typically compliance officer, CEO, board chair). Every access to confidential identity fields is logged.

04

Investigation Management

Structured investigation: assign an investigator (who is not the subject), set terms of reference, gather evidence, document findings, and recommend actions with procedural fairness.

05

Discloser Protection Monitoring

After a disclosure, actively monitor the discloser (if known) for potential reprisal. Track employment changes, schedule regular check-ins, and record any concerns.

06

Policy & Acknowledgment Management

Maintain your whistleblower policy with version control, track distribution to staff, and record acknowledgements. Annual policy review reminders ensure your policy stays current.

Live Compliance View

How Whistleblower & Disclosures strengthens the live compliance picture.

Statura modules are modular for adoption, but connected for visibility. Work captured in this module can update the wider view of risk, evidence, deadlines and governance without a separate reporting exercise.

Captured at the source

Whistleblower & Disclosures activity becomes part of the shared operating record instead of sitting in a disconnected module.

Exceptions surface earlier

Deadlines, overdue actions, missing evidence and operational risk can be seen while there is still time to act.

Evidence stays current

Registers, reports and audit trails are strengthened by the work teams already complete each day.

The compliance view updates

Every connected workflow adds signal to the live compliance picture executives, managers and quality teams rely on.

Regulatory Requirements

What the law requires.

The Aged Care Act 2024 (s 165) sets specific obligations that this module helps you meet systematically.

Documented Policy

Providers must have a documented whistleblower policy, reviewed at least annually.

Confidentiality Protection

Discloser identity must be protected from unauthorised disclosure.

No Reprisal

Providers must not take detrimental action against a person who makes a protected disclosure.

Investigation Obligation

Disclosures must be received, assessed, and investigated appropriately.

FAQ

Frequently asked questions

Who can see the identity of a discloser?

Only designated eligible recipients — typically the compliance officer, CEO, and board chair. Discloser identity fields are restricted at the system level, and every access to confidential identity fields is logged in the audit trail. All other users can see the disclosure content but never who made it.

Can people report anonymously?

Yes. The anonymous reporting portal lets anyone submit a disclosure without providing their identity. They receive a unique reference number to check the status of their disclosure without revealing who they are.

How does the module protect disclosers from reprisal?

After a disclosure is lodged, the system actively monitors the discloser (if known) for potential reprisal — tracking employment changes, scheduling regular check-ins, and recording any concerns. This creates documented evidence that the provider took its no-reprisal obligation seriously.

See Whistleblower & Disclosures in action.

Request a personalised demo of the Whistleblower & Disclosures module tailored to your organisation.

Free trial available on Compliance Essentials (12 modules). No credit card required.

Want the lowest-commitment starting point? Start Compliance Essentials free trial →

Not sure where to start first? Take our free compliance assessment →