Whistleblower
Protect the people who speak up.
The Aged Care Act 2024 provides strong protections for people who disclose wrongdoing in aged care. Statura Care's Whistleblower module provides a secure, confidential system for receiving, investigating, and tracking protected disclosures — with strict access controls that ensure discloser identity is only visible to designated eligible recipients.
The Challenge
Whistleblower protections are meaningless if the system doesn't enforce them. If anyone in the organisation can see who made a disclosure, the protection is compromised. You need a system that restricts discloser identity to eligible recipients only, provides an anonymous reporting channel, and monitors for reprisal — all with a complete audit trail.
Key Capabilities
What the Whistleblower module does.
Confidential Disclosure Register
A secure register of all protected disclosures with strict identity protections. Discloser identity fields are only visible to designated eligible recipients — all other users see the disclosure content but never who made it.
Anonymous Reporting Portal
A public-facing portal where anyone can submit a disclosure anonymously — no authentication required. Disclosers receive a unique reference number to check the status of their disclosure without revealing their identity.
Eligible Recipient Access Control
Discloser identity is restricted to designated eligible recipients (typically compliance officer, CEO, board chair). Every access to confidential identity fields is logged in the audit trail.
Investigation Management
Structured investigation: assign an investigator (who is not the subject), set terms of reference, gather evidence, document findings, and recommend actions. The workflow ensures procedural fairness throughout.
Discloser Protection Monitoring
After a disclosure, actively monitor the discloser (if known) for potential reprisal. Track employment changes, schedule regular check-ins, and record any concerns about detrimental action.
Policy & Acknowledgment Management
Maintain your whistleblower policy with version control, track distribution to staff, and record acknowledgments. Annual policy review reminders ensure your policy stays current.
Regulatory Requirements
What the law requires.
The Aged Care Act 2024 (ss186–195) sets specific obligations that this module helps you meet systematically.
Documented Policy
Providers must have a documented whistleblower policy, reviewed at least annually.
Confidentiality Protection
Discloser identity must be protected from unauthorised disclosure.
No Reprisal
Providers must not take detrimental action against a person who makes a protected disclosure.
Investigation Obligation
Disclosures must be received, assessed, and investigated appropriately.
Works With
Better together.
When modules work together, intelligence compounds. Whistleblower integrates with these modules for a complete compliance picture.
SIRS & Incidents
A disclosure can trigger creation of a SIRS incident when the alleged conduct meets SIRS criteria.
Responsible Persons
Disclosures concerning a responsible person link to their record.
Quality Standards
Whistleblower framework feeds into Standard 6 (Feedback and Complaints) and Standard 8 (Governance).
See Whistleblower in action.
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