Safety & Qualityss186–195

Whistleblower

Protect the people who speak up.

The Aged Care Act 2024 provides strong protections for people who disclose wrongdoing in aged care. Statura Care's Whistleblower module provides a secure, confidential system for receiving, investigating, and tracking protected disclosures — with strict access controls that ensure discloser identity is only visible to designated eligible recipients.

The Challenge

Whistleblower protections are meaningless if the system doesn't enforce them. If anyone in the organisation can see who made a disclosure, the protection is compromised. You need a system that restricts discloser identity to eligible recipients only, provides an anonymous reporting channel, and monitors for reprisal — all with a complete audit trail.

Key Capabilities

What the Whistleblower module does.

01

Confidential Disclosure Register

A secure register of all protected disclosures with strict identity protections. Discloser identity fields are only visible to designated eligible recipients — all other users see the disclosure content but never who made it.

02

Anonymous Reporting Portal

A public-facing portal where anyone can submit a disclosure anonymously — no authentication required. Disclosers receive a unique reference number to check the status of their disclosure without revealing their identity.

03

Eligible Recipient Access Control

Discloser identity is restricted to designated eligible recipients (typically compliance officer, CEO, board chair). Every access to confidential identity fields is logged in the audit trail.

04

Investigation Management

Structured investigation: assign an investigator (who is not the subject), set terms of reference, gather evidence, document findings, and recommend actions. The workflow ensures procedural fairness throughout.

05

Discloser Protection Monitoring

After a disclosure, actively monitor the discloser (if known) for potential reprisal. Track employment changes, schedule regular check-ins, and record any concerns about detrimental action.

06

Policy & Acknowledgment Management

Maintain your whistleblower policy with version control, track distribution to staff, and record acknowledgments. Annual policy review reminders ensure your policy stays current.

Regulatory Requirements

What the law requires.

The Aged Care Act 2024 (ss186–195) sets specific obligations that this module helps you meet systematically.

Documented Policy

Providers must have a documented whistleblower policy, reviewed at least annually.

Confidentiality Protection

Discloser identity must be protected from unauthorised disclosure.

No Reprisal

Providers must not take detrimental action against a person who makes a protected disclosure.

Investigation Obligation

Disclosures must be received, assessed, and investigated appropriately.

See Whistleblower in action.

Start your 14-day free trial and explore the Whistleblower module with sample data — no credit card required.

No credit card required. Cancel anytime.