Compliance & Governance
Whistleblower & Disclosures
Help people speak up. Be ready to respond.
Anonymous intake, reference-token follow-up, restricted case access and recorded investigation, protection and remediation work.
Residential care · Home care
In practice
The work behind whistleblower & disclosures.
Give people a provider-linked disclosure channel without requiring an account. A reference token supports later status checks and follow-up messages. The receiving team can review cases, record investigators and protection measures, and carry remediation into a neutral improvement task while retaining the private link on the case.
Receiving a concern is the beginning of the work. Providers need clear receiving arrangements, a way for the person to follow up, and a record of the investigation and response that does not expose protected details in general work queues.
Anonymous Intake
A provider-linked public form supports anonymous submission without an account, with a reference token shown on the receipt.
Token-Based Follow-Up
The discloser can use the saved token to check status and add information without supplying a name or email address.
Recipient Configuration
Configure active recipients within the provider scope and review the limited administrator fallback used when no active recipient exists.
Investigation Records
Record an internal or external investigator and review investigation status, notes and findings within the case workspace.
Protection Notes
Maintain protection status and notes alongside the case. Your team takes and reviews the actual measures.
Remediation Follow-Through
Record remediation and create a neutral improvement task for wider action, with the private link retained on the case.
The wider workflow
Where whistleblower & disclosures connects.
Review roles, access boundaries and activity history alongside published security information. Agree the evidence your procurement team needs.
A workflow illustration showing the broader operating context.
Explore the product tour
Evaluation
What to inspect with your team.
Bring a representative whistleblower & disclosures scenario and use these questions to guide your demonstration.
Book a demo with this scenario- Walk through anonymous intake using a representative example.
- Check the permissions and review steps for token-based follow-up.
- Inspect the records and outputs available for recipient configuration.
Requirements and responsibilities
The requirements behind the workflow.
Review how these requirements apply to your services and the responsibilities your team retains.
Reference area: Disclosure handling
Receiving Arrangements
Establish appropriate receiving and handling procedures under the applicable law. Software access settings do not determine legal eligibility.
Policy and Training
Pair the reporting channel with the provider’s policy, staff training and procedures for confidential handling and protection from detriment.
Related workflows.
Explore the records and responsibilities that connect whistleblower & disclosures with the wider platform.
Questions about whistleblower & disclosures.
Who can access reports?
Configured active recipients can access reports within their provider scope. If no active recipient exists, tenant or system administrators can access reports accepted through default routing only while no active recipient exists. This does not open earlier reports submitted through configured recipients. Review the configuration whenever responsibilities change.
Can people submit and follow up anonymously?
Yes. The public form supports anonymous submission without an account. The receipt shows a reference token once; save it securely for status checks and follow-up messages. Information written in the report may itself identify someone, so care is still needed with its content.
Does the software guarantee legal protection or prevent reprisal?
No. Legal protections depend on the qualifying disclosure and applicable law. The software supports intake and case records, including protection status and notes; the provider remains responsible for taking and reviewing protection measures.
See Whistleblower & Disclosures in action.
Bring a whistleblower & disclosures scenario. We’ll walk through the relevant records, review steps and scope for your organisation.