Provider Registration
Your licence to operate — monitored and maintained.
Provider registration is the foundation of everything — without it, you cannot deliver aged care services. Statura Care’s Registration module tracks your registration status, monitors all conditions, manages ACQSC correspondence with deadline tracking, and runs compliance self-checks that query other modules to verify you’re meeting every condition.
The Challenge
Losing your registration means you cannot deliver any care services. Registration conditions are varied and specific — some apply to all providers, others are tailored to your circumstances. Tracking compliance with every condition, managing ACQSC correspondence deadlines, and preparing for renewal is critical work that cannot afford to slip.
Key Capabilities
What the Provider Registration module does.
Registration Record Management
Track your registration number, type (residential, home care, flexible, multi-type), status, approval dates, and expiry dates. Monitor approved places and services by type and location.
Conditions Register
Track standard conditions (that apply to all providers) and specific conditions (tailored to your provider). For each condition, record compliance status, evidence, and verification dates.
Compliance Self-Check
Periodic self-assessment against all registration conditions. The system queries other active modules to verify compliance — checking responsible person suitability, whistleblower policy existence, and more.
Renewal Monitoring
Countdown alerts at 180, 90, 60, and 30 days before registration expiry. Track application preparation, supporting documentation, submission, and outcome.
ACQSC Correspondence Management
Track all communications with the ACQSC: type, date, content summary, response requirements, and deadlines. Escalating alerts ensure no correspondence goes unanswered.
Registration Dashboard
At-a-glance view of registration status, renewal countdown, conditions compliance percentage, active regulatory actions, and pending variations.
Regulatory Requirements
What the law requires.
The Aged Care Act 2024 (ss 63–73) sets specific obligations that this module helps you meet systematically.
Active Registration
Providers must maintain active registration to deliver any aged care services.
Condition Compliance
All registration conditions — standard and specific — must be met at all times.
Renewal Monitoring
Registration renewal must be prepared and submitted before expiry.
Correspondence Deadlines
ACQSC correspondence requiring a response must be answered by the stated deadline.
Works With
Better together.
When modules work together, intelligence compounds. Provider Registration integrates with these modules for a complete compliance picture.
Quality Standards
Registration conditions map to Quality Standards — compliance self-check draws on Standards assessments.
Responsible Persons
Responsible person suitability is a registration condition — verified through the self-check.
Whistleblower
Having a whistleblower policy is a registration condition — verified through the self-check.
FAQ
Frequently asked questions
What happens if our registration lapses?
Without active registration, a provider cannot deliver any aged care services. The module tracks your renewal timeline with countdown alerts at 180, 90, 60, and 30 days before expiry so you never get caught off guard.
How does the compliance self-check work?
The system queries other active modules to verify you are meeting registration conditions. It checks responsible person suitability, whistleblower policy existence, Quality Standard compliance status, and more — giving you a single view of your condition compliance.
Can we track ACQSC correspondence and response deadlines?
Yes. All communications with the ACQSC are logged with type, date, content summary, response requirements, and deadlines. Escalating alerts ensure no correspondence requiring a response goes unanswered.
See Provider Registration in action.
Request a personalised demo of the Provider Registration module tailored to your organisation.
Free trial includes Compliance Essentials tier (11 modules). No credit card required.
Not sure where to start? Take our free compliance assessment →