Clinical & CareStandard 3

Care Delivery

Track every minute of care delivered.

Meeting the 215/44 care minutes target requires precise tracking of RN and total care time. Statura Care’s Care Delivery module tracks progress notes, shift handovers, and daily care minutes per resident — giving you real-time visibility into whether you’re meeting the mandate, not just a retrospective quarterly surprise.

Residential Care
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Care plans with budget overview, plan types, goals progress, and review tracking

The Challenge

Most providers can’t report their actual care minutes until well after the quarter ends. By then, it’s too late to correct shortfalls. You need daily visibility into care minutes delivery so you can adjust staffing before non-compliance becomes a financial penalty.

Key Capabilities

What the Care Delivery module does.

01

Progress Notes

Structured progress notes with categories, priority levels, and resident linkage. Notes are timestamped, attributed, and searchable across residents and date ranges.

02

Shift Handover

ISBAR-structured clinical handovers for shift transitions — Identify, Situation, Background, Assessment, Recommendation — ensuring critical clinical information is communicated consistently. Incoming staff receive a structured briefing with key events, concerns, and follow-up actions.

03

AN-ACC Care Minutes Dashboard

Real-time care minutes tracking by AN-ACC classification level and staff category (RN, EN, AIN, allied health). The system calculates total and RN minutes per resident against the 215/44 targets with facility-wide and per-resident views.

04

Quarterly Compliance & Forecasting

Rolling quarterly view of care minutes compliance with trend lines, forecasting, and early warning when you’re tracking below target. See projected quarterly outcomes based on current staffing patterns so you can adjust before the quarter closes.

05

Star Rating Alignment

Care minutes data feeds into Star Rating calculations. See your projected star rating band based on current care delivery levels.

06

Care Delivery Reports

Daily summaries, quarterly compliance reports, progress note activity, and handover quality metrics for clinical governance.

Regulatory Requirements

What the law requires.

The Aged Care Act 2024 (Standard 3) sets specific obligations that this module helps you meet systematically.

215 Care Minutes Target

Providers must deliver at least 215 minutes of direct care per resident per day (total across all staff categories).

44 RN Minutes Target

At least 44 of those minutes must be delivered by a registered nurse.

Financial Penalties

Non-compliance with care minutes targets is subject to financial penalties.

Progress Note Documentation

Care delivery must be documented with progress notes reflecting the consumer’s ongoing care.

FAQ

Frequently asked questions

What is the 215-minute care target?

Providers must deliver at least 215 minutes of direct care per resident per day across all staff categories. Of those, at least 44 minutes must be delivered by a registered nurse. Non-compliance carries financial penalties. The module tracks actual delivery against these targets daily.

Can we see care minutes compliance in real time?

Yes. The module calculates total and RN care minutes per resident each day. A rolling quarterly view with trend lines and forecasting gives you early warning when you are tracking below target, so you can adjust staffing before non-compliance becomes a financial penalty.

How do care minutes feed into Star Ratings?

Care minutes data is one of the four domains in the Star Rating system. The module calculates your projected star rating band based on current care delivery levels, so you can see your likely rating before it is published.

See Care Delivery in action.

Request a personalised demo of the Care Delivery module tailored to your organisation.

Free trial includes Essentials tier (11 modules). No credit card required.

Not sure where to start? Take our free compliance assessment →