SIRS Incident Reporting
Automated SIRS incident reporting that meets your deadlines.
Purpose-built SIRS incident reporting software for Australian aged care providers — residential and home care. Automatic Priority 1 (24-hour) and Priority 2 (30-day) deadline tracking. Investigation workflows. ACQSC notification. Quality Standards evidence mapping. Immutable audit trail. Covers SIRS obligations under the Aged Care Act 2024, including Support at Home providers. Not adapted from generic incident management tools — built specifically for SIRS compliance.
No credit card required. Australian-hosted in Sydney.
Built for SIRS Compliance
Incident reporting software designed for SIRS, not spreadsheets.
Managing SIRS incident reporting with email and spreadsheets is error-prone and audit-unfriendly. Under the Aged Care Act 2024, SIRS obligations apply to both residential and home care providers, including those delivering services under Support at Home. Statura Care automates the entire workflow from initial report through investigation to ACQSC notification — ensuring no Priority 1 deadline is missed and every incident is documented for audit readiness, whether it occurs in a facility or during an in-home visit.
Automated deadline tracking
Priority 1 (24-hour) and Priority 2 (30-day) SIRS deadlines tracked automatically. Escalating alerts ensure nothing falls through the cracks. Calendar integration shows all upcoming notification windows.
9 reportable incident types
Pre-configured for all 9 SIRS reportable incident types defined in the Act: unreasonable use of force, unlawful sexual contact, psychological or emotional abuse, unexpected death, stealing or financial coercion, neglect, inappropriate use of restrictive practices, unexplained absence, and other serious incidents.
Complete investigation workflows
From initial report through classification, investigation, remediation, and evidence collection. Assign investigators, track timelines, document findings, and link evidence to Quality Standards.
Role-based incident management
Compliance officers, managers, clinical staff, and investigators each have role-specific views. Notification workflows ensure the right people see urgent incidents immediately.
Quality Standards evidence mapping
Every incident investigation automatically maps to Quality Standard 2 (The Organisation) and Standard 3 (The Care and Services) evidence. Self-assessment data updates in real time. Audit preparation packs auto-generate.
Immutable audit trail
Every action — report, classification, notification, investigation step — logged with timestamp and user. Regulatory-ready evidence for ACQSC assessment contacts.
Complete Incident Lifecycle
The SIRS incident reporting workflow from report to resolution.
Every incident follows a structured path. Statura Care automates alerts, deadline tracking, notifications, and evidence collection at each stage.
Incident Report
Staff member reports incident with initial observations and context — in a facility or during an in-home visit.
Classification
Determine if reportable under SIRS. Assign Priority 1 or Priority 2.
ACQSC Notification
Priority 1 within 24 hours. Priority 2 within 30 days. Automated email and form submission.
Investigation
Assign investigator, document findings, collect evidence, determine root cause.
Remediation
Plan corrective actions, assign owners, track completion, verify effectiveness.
Evidence & Learning
Archive complete incident file. Link to Quality Standards 2 and 3. Update policies if needed.
SIRS software vs spreadsheets & email
See how dedicated SIRS incident reporting software compares to managing incidents across spreadsheets, email, and manual processes.
| Feature | Statura Care | Spreadsheets & Email |
|---|---|---|
| SIRS Priority 1 (24-hour) deadline automation | — | |
| SIRS Priority 2 (30-day) deadline automation | — | |
| Pre-configured reportable incident types | — | |
| ACQSC notification form integration | — | |
| Investigation workflow management | Partial | |
| Quality Standards evidence mapping | — | |
| Immutable audit trail | Partial | |
| Role-based access control | ||
| Automated escalation alerts | Partial | |
| Australian-hosted (Sydney) | Varies | |
| Guided trial available | Varies | |
| No credit card required | — |
24hr
Priority 1 deadline tracking
30-day
Priority 2 deadline tracking
9
Reportable incident types
Sydney
Australian-hosted data
SIRS incident reporting resources
Practical guides to understand SIRS reportable incidents and compliance obligations.
Related Solutions
Explore related compliance modules
Common Questions
Frequently asked questions about SIRS incident reporting.
What is SIRS in aged care?
SIRS stands for the Serious Incident Response Scheme, a mandatory framework under the Aged Care Act 2024 that requires aged care providers — both residential and home care, including Support at Home — to identify, record, report, investigate, and resolve serious incidents. The 9 reportable incident types are unreasonable use of force, unlawful sexual contact, psychological or emotional abuse, unexpected death, stealing or financial coercion, neglect, inappropriate use of restrictive practices, unexplained absence, and other serious incidents.
What are the SIRS reporting deadlines?
Priority 1 incidents must be reported to the Aged Care Quality and Safety Commission (ACQSC) within 24 hours. Priority 2 incidents must be reported within 30 calendar days. The clock starts from when any staff member becomes aware of the incident, not when management is informed.
What happens if you miss a SIRS reporting deadline?
Missing a SIRS reporting deadline can result in regulatory action from the ACQSC, including compliance notices, sanctions, and increased monitoring. It also indicates a systemic failure in incident management that may be examined during assessment contacts.
Can Statura Care automate SIRS reporting?
Statura Care automates the entire SIRS workflow — from incident capture and automatic priority classification through deadline countdown alerts, ACQSC notification preparation, investigation tracking, and remediation evidence. Escalating alerts ensure no deadline is missed.
Does the SIRS module integrate with other compliance areas?
Yes. SIRS data automatically feeds into Quality Standard 2 (The Organisation) and Standard 3 (The Care and Services) evidence, complaints management, restrictive practices tracking, and workforce compliance. Incidents involving restrictive practices are flagged for both SIRS reporting and the restrictive practices register.
Related guides from our blog
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