For residential and home care providers
SIRS reporting software
Know who owns the next action.
Bring the incident, reporting deadline, investigation and supporting evidence into one workflow. Give your team a clear path from the first report to follow-up.
Statura supports notification preparation. Authorised provider staff review and lodge notifications through the regulator’s portal.
Incidents (SIRS)
Reportable incidents
Follow one incident
From the first concern to the follow-up action.
A care worker, a manager and a quality lead each have different work to do. The incident record gives that work a shared context.
DEMO-014Concern during a morning visit
Workflow illustration · fictional data
- 01 / Capture09:10
Record it where care happens.
The care worker records the concern and the immediate response against the client.
- Responsible role
- Care worker
- Next action
- Manager to review the concern
- 02 / Review09:25
Give the next action an owner.
The manager reviews reportability and priority, checks any reporting deadline and assigns the investigation.
- Responsible role
- Clinical manager
- Next action
- Investigator to review supporting records
- 03 / Follow throughFollow-up review
Keep the evidence with the work.
The quality lead reviews the investigation and follows the corrective action through to completion.
- Responsible role
- Quality lead
- Next action
- Confirm the corrective action is effective
Provider staff determine reportability and priority, review the information and lodge any required notification through the regulator’s portal. Statura supports the records, deadline tracking and preparation.
Explore the product tourThe records behind the response
Review the work still outstanding.
An incident register needs to show what still needs attention. Review triage, investigation progress and notification status together, then follow the individual record.
Inspect the incident and quality views- Classification and priority
- Review the incident category, reportability and priority alongside the recorded facts. Keep incidents awaiting triage visible to the responsible team.
- Notification deadlines
- Review SIRS due dates, pending notifications and overdue items. The provider's awareness time and priority decision are part of the reporting workflow.
- Investigation and notification status
- Follow these separately: an investigation may still be open after a notification has been lodged. Retain the Commission reference against the incident.
- Clinical follow-up
- Create a care-plan review task from an incident when follow-up is needed. Bring the findings and supporting records into your quality review.
SIRS reporting timeframes
Start with provider awareness.
Review due dates against the recorded awareness time and priority. Keep pending and overdue notifications visible as the response progresses.
- Priority 1
- Within 24 hours
- Priority 2
- Within 30 days
Initial notifications are measured from becoming aware of the reportable incident. Additional information and follow-up requirements may apply.
Read the Commission’s reporting guidanceBring one incident to the demonstration.
Use a fictional or anonymised scenario from residential care or a home visit. Ask your clinical, operational and quality leads to inspect the same record.
- Check the starting facts
- Review the awareness time, affected person, category and immediate response before the priority decision.
- Test a handover
- Follow the incident between a care worker, manager and investigator. Confirm who can view, change and act on each record.
- Inspect the notification record
- Check the due date, supporting information and reference retained after provider lodgement. Include an overdue or incomplete example.
- Follow the next action
- Create a care-plan review task where relevant, then inspect the investigation findings and quality follow-up.
Agree the modules, roles and notification preparation your provider needs. Confirm the current interface and configured workflow using your demonstration scenario.
Questions before you evaluate
SIRS reporting and software responsibilities.
What is SIRS in aged care?
The Serious Incident Response Scheme helps prevent and respond to abuse and neglect in Commonwealth-funded aged care. It includes incident management and notification responsibilities for residential and home services. Eight types of serious incidents are reportable; the definitions and circumstances need to be considered for the care setting.
What are the SIRS reporting deadlines?
Priority 1 reportable incidents must be notified to the Commission within 24 hours of the provider becoming aware. Priority 2 reportable incidents must be notified within 30 days. These are initial notification timeframes; additional information and follow-up requirements may also apply.
What happens if you miss a SIRS reporting deadline?
An overdue notification needs prompt attention from the responsible provider staff. Record the circumstances, follow the Commission's reporting guidance and review how the delay occurred. Statura makes overdue reporting items visible; it does not remove the provider's obligations.
Can Statura Care automate SIRS reporting?
Statura supports incident records, priority review, deadline tracking and notification preparation. Authorised provider staff review and lodge notifications through the regulator's portal, then retain the submission details. A notification status in Statura is a record of that work, not evidence of automatic lodgement.
Does the SIRS module connect with clinical and quality work?
A care-plan review task can be created from an incident. In your demonstration, follow the supporting records, investigation findings and corrective actions into the clinical and quality review your team needs. Confirm permissions and responsibilities for each role.
Follow your incident workflow with us.
See capture, triage, ownership and notification preparation together. Bring an anonymised scenario from your residential or home care service.