Quality Indicators
Collect. Calculate. Benchmark. Improve.
The National Aged Care Mandatory Quality Indicator Program requires quarterly data collection and submission across 14 quality indicators — expanded in stages from the original 3 in 2019 to 14 from 1 April 2025. Statura Care’s QI Reporter automates rate calculations, benchmarks your facility against national averages, identifies deteriorating trends, and prepares your submission.
The Challenge
Quarterly QI reporting is time-consuming and error-prone when done manually. Calculating rates, comparing against national benchmarks, identifying trends across quarters, and preparing submissions in the correct format takes staff away from care.
Key Capabilities
What the Quality Indicators module does.
14 Quality Indicator Data Collection
Structured collection across all 14 mandatory quality indicators (expanded from 1 April 2025): pressure injuries, restrictive practices, unplanned weight loss, falls and major injury, medication management, activities of daily living, incontinence care, hospitalisation, workforce, consumer experience, quality of life, enrolled nursing, allied health, and lifestyle.
Automated Rate Calculations
Enter numerators and denominators — the system calculates prevalence and incidence rates automatically. No more spreadsheet formulas to audit.
National Benchmarking
Compare your facility’s rates against published national averages with 25th and 75th percentile data. Instantly see where you’re performing above or below benchmark.
Trend Analysis
Track performance over quarters. The system automatically identifies deteriorating trends — two or more consecutive quarters of worsening rates — and flags them for action.
Improvement Actions
When your rates are above benchmark or trending negatively, create targeted improvement actions linked to the specific indicator. Track progress and measure impact.
Submission Preparation
Generate a CSV export matching Department submission requirements. Review, approve, and submit — with governing body quarterly QI reports generated automatically.
Regulatory Requirements
What the law requires.
The Aged Care Act 2024 (NAQIMQP) sets specific obligations that this module helps you meet systematically.
Quarterly Collection
Data must be collected quarterly on designated census dates.
Submission Deadline
QI data must be submitted to the Department by the quarterly deadline.
Public Reporting
Published QI data is accessible on the My Aged Care website for public comparison.
ACQSC Assessment Use
QI data is used in ACQSC quality assessments.
Works With
Better together.
When modules work together, intelligence compounds. Quality Indicators integrates with these modules for a complete compliance picture.
FAQ
Frequently asked questions
How many quality indicators are there?
The National Aged Care Mandatory Quality Indicator Program has been expanded in stages — from 3 indicators in 2019 to 5 in 2021, 11 in 2023, and 14 from 1 April 2025. The 14 indicators cover: pressure injuries, restrictive practices, unplanned weight loss, falls and major injury, medication management, activities of daily living, incontinence care, hospitalisation, workforce, consumer experience, quality of life, enrolled nursing, allied health, and lifestyle. Data is collected quarterly and submitted to the Department.
How does Statura Care benchmark against national averages?
The module compares your facility's rates against published national averages with 25th and 75th percentile data. You can instantly see where you are performing above or below benchmark and create targeted improvement actions for underperforming indicators.
What happens when QI rates deteriorate over consecutive quarters?
The system automatically identifies deteriorating trends — two or more consecutive quarters of worsening rates — and flags them for action. This early warning gives you time to investigate root causes and implement improvements before the trend becomes an ACQSC concern.
See Quality Indicators in action.
Request a personalised demo of the Quality Indicators module tailored to your organisation.
Free trial includes Compliance Essentials tier (11 modules). No credit card required.
Not sure where to start? Take our free compliance assessment →