Evaluation Guide
How to compare aged care software.
Not all aged care software is built the same. Some platforms were designed for the Aged Care Act 2024. Others were adapted from generic compliance tools or built for the old Act. Here is a practical framework for evaluating your options.
Evaluation framework
8 criteria that actually matter.
Skip the feature checklists. These are the questions that reveal whether a platform can actually keep you compliant under the Aged Care Act 2024.
Aged Care Act 2024 alignment
Does the platform map features directly to legislative obligations? Generic GRC tools require manual configuration. Purpose-built platforms encode the Act's requirements natively.
Module breadth and depth
How many compliance areas does a single platform cover? Providers using separate systems for incidents, quality, workforce, and billing face integration gaps and duplicate data entry.
Residential care and Support at Home
Since 1 November 2025, many providers operate across both care types. A platform that only covers residential care forces dual-system management for providers with SAH clients.
Automation and deadline management
The Aged Care Act 2024 introduces dozens of time-bound obligations. Manual deadline tracking across SIRS, screening, quality reporting, and financial submissions is where compliance failures start.
Reporting and board governance
Quality Standard 2 requires the governing body to actively oversee compliance. The platform should surface compliance data in board-ready formats without requiring the compliance team to manually compile reports.
SCHADS Award and workforce compliance
Workforce compliance spans screening, training, care minutes, and payroll. The SCHADS Award's penalty rate complexity requires per-segment calculation that spreadsheets and generic HR tools cannot reliably deliver.
Data sovereignty and security
Aged care data includes sensitive health information, financial records, and personal details. Australian hosting, encryption, and access controls are non-negotiable.
Integration and migration
No platform operates in isolation. Integration with payroll, accounting, My Aged Care, PBS, and clinical systems determines whether the platform simplifies or complicates your technology stack.
Platform categories
4 types of aged care software.
Understanding the different categories helps you compare like-with-like and identify which approach fits your organisation.
Generic GRC / compliance tools
Platforms like CompliSpace, Ideagen, or Protecht that serve multiple industries. Strong on governance frameworks but require extensive configuration for aged care-specific obligations.
Legacy aged care software
Established platforms like Manad Plus, Care Systems, or AIM Software that have served the sector for decades. Deep aged care knowledge but often built on older technology stacks.
Clinical-first platforms
Platforms like Person Centred Software or Telstra Health that focus primarily on clinical care and medication management, with compliance as a secondary capability.
Purpose-built compliance platforms
Platforms like Statura Care that are architected specifically for the Aged Care Act 2024, covering compliance, clinical, workforce, financial, and reporting in a single integrated system.
Frequently asked questions
What is the best aged care software in Australia?
The best aged care software depends on your provider type and priorities. For comprehensive compliance coverage under the Aged Care Act 2024, look for platforms that cover SIRS, Quality Standards, workforce, clinical, financial, and reporting in one integrated system. Evaluate against the 8 criteria in this guide rather than relying on vendor marketing alone.
How much does aged care compliance software cost?
Aged care software pricing varies widely. Per-bed/per-month models typically range from $5 to $25 per bed per month depending on the number of modules included. Some vendors charge per user, per facility, or require upfront licence fees. Always calculate total cost of ownership including implementation, training, data migration, and ongoing support.
Can one platform replace multiple aged care systems?
Yes. Integrated platforms like Statura Care are designed to consolidate compliance, clinical, workforce, financial, and reporting functions into a single system — eliminating duplicate data entry, integration gaps, and the overhead of managing multiple vendor relationships.
How long does it take to implement aged care software?
Implementation timelines depend on the number of modules, data migration complexity, and organisational size. A phased approach — starting with core compliance modules and expanding over 3-6 months — minimises disruption while delivering early compliance value.
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