Financial & Administrative
Billing & Finance
Follow each billing period from recorded delivery to reconciliation.
Period checks, delivery review, invoice preparation, accounting-system handoff and reconciliation, with a residential billing workbench.
Residential care · Home care
Invoices
Invoices
In practice
The work behind billing & finance.
Statura Care brings billing work into a sequence: check the period, review delivery, review invoices, push drafts to the accounting system and reconcile. Residential billing also shows the fee arrangement and daily charge breakdown behind a run. Your finance team can investigate exceptions before completing the next step.
When service records, fee advice and accounting entries disagree, finance needs to find the cause before a charge reaches the payer. A clear billing process connects the period, invoice and correction record so the team can resolve differences without reconstructing the whole run.
Period and Delivery Review
Work through period checks and delivery review before invoice preparation. Keep the billing period visible as you move between stages.
Invoice Review
Review invoices for the selected period before the accounting-system handoff. Inspect the affected invoice when an exception needs investigation.
Accounting Draft Handoff
Review the selected rows and totals, then approve and push draft invoices to the accounting system. Sending an invoice to its payer happens there; a successful push is not proof that it was sent or paid.
Residential Charge Breakdown
Inspect the resident’s fee arrangement and daily charges in the residential billing workbench. Check the breakdown against your own assessment advice, agreement documents and applicable dates.
Controlled Run Corrections
An eligible finalised residential run that has not been exported can be reopened by an authorised user with a recorded reason. Confirm the applicable correction path for later stages.
Reconciliation
Distinguish invoices awaiting payment, paid and voided records. Review accounting variances on the invoice detail and follow up on unresolved differences.
Residential Pension Deduction Worksheet
Review the expected Centrelink or DVA amount and the resident portion in the pension deduction split worksheet. Use the breakdown to check the billing arrangement with your finance team.
Evaluation
What to inspect with your team.
Bring a representative billing & finance scenario and use these questions to guide your demonstration.
Book a demo with this scenario- Walk through period and delivery review using a representative example.
- Check the permissions and review steps for invoice review.
- Inspect the records and outputs available for accounting draft handoff.
Requirements and responsibilities
The requirements behind the workflow.
Review how these requirements apply to your services and the responsibilities your team retains.
Reference area: Billing & reconciliation
Resident Fee Arrangements
Residential fee types and caps depend on the resident’s fee arrangement. Services Australia advises the assessed fees and amounts; review that advice and the applicable dates.
Cap Review
Annual and lifetime caps do not apply uniformly to every fee or cohort. Check the relevant fee rules and assessment advice before changing charges.
Agreements and Disclosures
Check proposed charges against the applicable agreement and disclosure requirements. Keep the supporting records available for review.
Financial Reconciliation
Reconcile invoice and accounting records and investigate differences before treating a billing period as complete.
Related workflows.
Explore the records and responsibilities that connect billing & finance with the wider platform.
Questions about billing & finance.
Does Statura send invoices directly to the payer?
In this billing workflow, the accounting handoff creates draft invoices. Sending to the payer happens in the accounting system. Confirm the connected system, approvals and sending responsibilities during your demonstration.
How should we review fees and caps?
Start with the resident’s fee arrangement, current assessment advice and effective dates. The residential workbench shows the charge breakdown for review. Confirm the applicable cap treatment and any correction needed; a software status is not a guarantee that every charge is correct.
Can a finalised residential billing run be corrected?
An authorised user can reopen an eligible finalised run that has not been exported, with a recorded reason. Exported or later-stage corrections need their appropriate workflow; ask to inspect your scenario in the demonstration.
How can we investigate a reconciliation difference?
The reconciliation view distinguishes awaiting-payment, paid and voided records and identifies accounting variances. Open the invoice detail to review the difference and the follow-up required.
See Billing & Finance in action.
Bring a billing & finance scenario. We’ll walk through the relevant records, review steps and scope for your organisation.