For home and community care providers
Home care management software.
Connect client records, scheduling, mobile care delivery, clinical care, billing and compliance. Statura Care is live and available to providers across Australia. Run your home care operation on one platform, with dedicated Support at Home workflows for budgets, agreements, contributions and claims preparation.
About Statura CareOne visit. Four connected teams.
Support at Home
Personal care visit
Demo client A · Tuesday
56min
Recorded time
- Care
Care recorded
Care note · client confirmed
4 of 4 tasks recorded
- Workforce
Hours for approval
56 min clocked · 60 rostered
Coordinator review
- Finance
Charges for review
Client contribution and subsidy
Finance review
- Governance
Evidence in context
Visit record · care note
Quality team review
- Built for Support at Home (from 1 Nov 2025)
- Delivered spend and remaining balance
- Worker readiness before publication
- 8 SAH classification levels managed
The work behind the care
Home care coordination needs a connected record.
Three pressures define community operations under Support at Home — and each one is a relationship problem before it is a compliance one.
Unspent funds erode trust.
Participants on Support at Home watch their balance grow and ask why. Coordinators who only see utilisation at month-end find out when it is already too late to act.
Familiar workers matter.
Participants build relationships with the people who visit them. When a regular worker is unavailable, coordinators need to balance continuity with availability and the skills the visit requires.
Changing needs affect the whole service plan.
When a participant’s needs change, care planning, agreements and funding records all need review. Coordinators need to understand the change and its effect on planned services.
Coordinate budgets, visits and service reviews.
BUDGET VISIBILITY
Review what is spent and what remains.
Review the funding period, recorded service allocation, delivered spend and remaining balance. Use the at-risk view to focus the coordinator’s review and discuss planned services with the participant.
See Support at Home softwareSAH Operations Workbench
Support at Home
Client budgets
Spent $4,500 of $5,000 direct-care budget
Spent $2,000 of $5,000 direct-care budget
- Funding period and recorded service allocation
- Delivered spend and remaining balance
- At-risk review and budget-versus-rostered export
CONTINUITY-AWARE ROSTERING
Plan the visit. Confirm the right worker.
Review availability, qualifications and visit requirements before publication. When a regular worker is unavailable, offer the shift to eligible workers, follow their responses and confirm the replacement.
See rostering softwareRoster board
Staff
Monday · demonstration day
- Review worker suitability and availability for the visit
- Offer an open shift and confirm the replacement
- Review award-aware cost estimates and payroll exceptions
SERVICE AGREEMENT LIFECYCLE
Keep agreements and care reviews together.
Review the participant’s agreement and care plan as their needs change. Include classification and budget changes in the review, with the relevant evidence and effective dates.
See Support at Home software- Service agreements and scheduled reviews tracked per participant
- Classification and budget changes included in the service review
- Existing client history included in the agreed migration scope
Evaluate home care software against a real working day
Bring a typical client, visit and staff allocation scenario to your demonstration. Review the coordinator, worker and finance views, including what happens when plans change.
- Client intake and care planning
- Inspect client details, assessments, care plans, agreements and role-based access to the information your team needs.
- Scheduling and mobile care
- Follow worker matching, availability, visit changes, clock-in and care notes. Check offline use and synchronisation for your service locations.
- Budgets and billing
- Trace delivered services to budget utilisation and billing preparation. For Support at Home, review the applicable contribution and statement workflow.
- Quality and oversight
- Follow an incident, a missed visit or a changed care need through review, action ownership and the reporting record.
This page covers the wider home care operation. The dedicated Support at Home pages explain program-specific workflows. Confirm funding programs, integrations and plan inclusions in your proposed scope.
Software for the whole home care team.
Support at Home
Budgets, agreements and the 8-level classification journey.
Budgets & Utilisation
Delivered spend, remaining balance and at-risk review.
Contributions & Claims
Participant contributions and claims preparation.
Service Agreements
Service agreements and review records.
Rostering
Shift planning, worker readiness and replacement offers.
Care Worker App
Clock-in, visit notes and incidents from the field.
Clinical Care
Observations and care plans for community clients.
Quality Standards
Self-assessment and evidence for applicable Quality Standards.
Workforce
Screening, credentials and training expiries tracked.
Compare the client journey from first visit to finance.
Compared with a scheduling-only scope
Check how the roster connects to client care plans, delivered visits, budget utilisation and finance records. Confirm the modules included in each vendor's proposal.
Compared with a finance-only view
Trace the source visit and service evidence behind an invoice or budget total. Review what happens when a visit is changed or cancelled.
Compared with an all-at-once rollout
Agree a first phase around your priorities, existing systems and team capacity. Validate the data and workflow before extending the scope.
Land compliance first. Consolidate when you're ready.
Home care pricing is per client, per month, with unlimited users on every plan. Prices shown for annual billing and exclude GST.
AUD excluding GST. Monthly unit prices below are billed annually. Unlimited users on every plan. Implementation is scoped separately.
- Home Care Compliance Essentials
- A$12 per active client per month
- Home Care Professional
- A$17 per active client per month
- Home Care Complete
- A$24 per active client per month
Your questions, answered.
What is included in home care management software?
Statura brings together client records, care coordination, staff scheduling, a care worker app, clinical care, finance and compliance. Support at Home adds program-specific budgets, agreements and contribution workflows. Choose the plan and modules that match your service model; a demonstration can focus on one workflow or your whole operation.
How do we bring existing client records into Statura?
Agree the source data, historical records and funding-program fields for migration. Validate a sample with your team before rollout, including service agreements, budgets and contribution settings. The implementation scope sets out how transitioned Home Care Package records are handled.
How do coordinators arrange a replacement worker?
Offer the open shift to eligible workers, follow their responses and confirm the replacement. Review availability, qualifications and visit requirements before publication. Roster cost estimates support planning; your payroll team reviews award coverage, rates and the final pay result.
What happens when a Support at Home client's classification changes?
Review the approved classification, effective date and budget with the participant’s care plan and service agreement. In your demo, walk through the data update and reconciliation steps with your finance team; the implementation scope identifies the source of funding information and who verifies it.
Can participants and families see their budget?
Where the provider enables the Family & Carer Portal (included on Home Care Complete), participants and the family members they nominate can see budget and care information appropriate to their access. Coordinators review delivered spend and remaining balance in the budget workflow, then discuss any service-plan changes with the participant.
Do we have to replace our existing CRM or clinical system on day one?
No. Home Care Compliance Essentials can be evaluated alongside your current tools. Agree the interfaces and data handovers needed for your first phase, then extend the scope when your team is ready. Confirm each integration rather than assuming every existing system connects automatically.
Bring the work you need to improve.
Show us where your team spends time today. We’ll walk through the relevant care, workforce or finance workflows and discuss what a move to Statura would involve.