For Support at Home Providers
Built for Support at Home providers.
The SAH program changed everything — classification levels, quarterly budgets, per-service contributions, wellness goals. Statura Care handles all of it, alongside clinical care, workforce management, billing, and integrated reporting.
Australian-hosted in Sydney. Encrypted at rest and in transit.
The SAH Reality
What home care providers are navigating right now.
The Support at Home program replaced HCP with an entirely new funding model (CHSP transitions no earlier than July 2027). These are the challenges Statura Care was built to solve for home care providers.
Contribution calculations across tiers
SAH contributions vary by service category (Clinical, Independence, Everyday Living) and means testing tier. Calculating the correct contribution per service and tracking against lifetime caps is complex. Manual calculation risks over- or under-charging clients.
Quarterly budget management
Each client has a quarterly budget based on their classification level. Carry-over is capped at the greater of $1,000 or 10%. You need real-time visibility into budget utilisation per client, not end-of-quarter reconciliation headaches.
Wellness goals and reablement
The SAH program mandates wellness and reablement goals for every client with regular progress reviews and outcome documentation. Tracking goals, progress, and outcomes across your caseload requires a structured system.
Claims submission and validation
ACPP claims must accurately reflect services delivered, correctly split between subsidy and client contribution. Pre-validation catches duplicates, date errors, missing fields, and budget exceedance before you submit.
Transitioning HCP and CHSP clients
Many clients are transitioning from Home Care Packages and the Commonwealth Home Support Programme. You need a system that handles SAH natively while supporting grandfathered clients with different rules, retained balances, and lifetime cap thresholds.
Modules for Home Care
29 modules for your organisation.
Every module relevant to Support at Home providers, grouped by category. Each integrates with the shared audit trail, alert system, and cross-module evidence mapping.
Compliance & Governance
Responsible Persons
Know who’s responsible — and prove their suitability.
Quality Standards
Audit-ready at all times — not just before an assessment.
Code of Conduct
Every worker acknowledged. Every breach investigated.
SIRS & Incidents
From incident to evidence — with every deadline tracked.
Provider Registration
Your licence to operate — monitored and maintained.
Whistleblower & Disclosures
Protect the people who speak up.
Complaints Management
Best-practice acknowledgement and resolution tracking for every complaint.
Governance
Structured oversight for your governing body.
Associated Providers
Map every association. Document every relationship.
Notifiable Data Breach
Detect, assess, and notify — before the deadline expires.
Resident & Family
Clinical & Care
Clinical Care
Clinical intelligence at the point of care.
Medications
Safe medication management from order to administration.
Infection Prevention & Control
Detect outbreaks early. Respond systematically. Prove the controls.
Telehealth
Bring the clinician to the resident — without the travel.
Remote Monitoring & IoT
Connected devices. Continuous oversight. Earlier intervention.
Workforce & Operations
Financial & Administrative
Support at Home at a glance. We manage every element.
8
Classification levels
3
Means-testing groups
3
Service categories
Quarterly
Budgets with carry-over
Purpose-Built for SAH
Every SAH obligation handled natively.
Automatic contribution calculations
When a service is delivered, the system calculates the client's contribution based on their means testing tier and service category. Clinical care has zero contributions. Everyday Living has the highest. Lifetime caps are tracked and enforced.
Quarterly budget tracking
Real-time budget utilisation per client per quarter. Automated carry-over calculations capped at the greater of $1,000 or 10%. Care management deductions and alerts when budgets are running low.
Wellness and reablement goals
Create and track mandatory wellness and reablement goals per client. Monitor progress, review dates, and outcome measures. Goal achievement rates are tracked for audit preparation.
ACPP claims with pre-validation
Bundle completed services into claim periods, run pre-validation checks for duplicates, date errors, missing fields, and budget exceedance, then generate CSV files for ACPP submission.
Price list management
Maintain your organisation's price list by service type and category with unit prices, effective dates, and active/inactive status. Unique constraints prevent overlapping prices.
HCP and CHSP transition support
Manage HCP and CHSP packages during transition with retained balance tracking and grandfathered lifetime cap thresholds for clients migrating to SAH.
Ready to simplify Support at Home?
See how one platform handles SAH funding, clinical care, workforce, and compliance — tailored to your organisation. Australian-hosted in Sydney.
Free trial includes Essentials tier (11 modules). No credit card required.
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