Workflow automation for aged care teams
Give recurring work
a clear next step.
Set out the work, assign responsibility and see where progress stops. Statura connects configurable task sequences with a view of the people, approvals and records behind each run.
Workflow template
Sequence, responsible roles and timing
Example handover template
Illustrative template · two ordered steps
Check the document record
- Role
- Admin
- Due from start
- Day 0
- Depends on
- None
Review the follow-up
- Role
- Coordinator
- Due from start
- Day 2
- Depends on
- Step 1
Example timing set by the provider.
Design the handover
Make the next person’s job clear.
When work passes from administration to a coordinator or clinical lead, the handover needs more than a reminder. Give the next person a task, a due date and the context to act. For example, a new-starter handover can put document checks with administration before coordinator review.
Define the work
Create ordered steps with a title, priority, responsible role and due-date offset. Add checklists and dependencies so the team can see what must happen before the next step.
The configuration distinguishes a soft reminder from a hard deadline. Set the timing for your process.
Agree how it starts
Workflow templates identify manual, event-driven or scheduled triggers. Confirm the supported trigger and source process for the workflow you intend to use, along with the people receiving its tasks.
A saved template is the definition. Check a representative run before relying on the process.
Follow the run
Review active, completed and cancelled runs, including those flagged as stuck. Open a run to inspect its tasks, assignees, due dates, approval decisions and recorded events.
Use the underlying task and approval records to investigate a delay or unexpected result.
When progress stops
Open the run. Find the next action.
A manager sees a run flagged as stuck. They open it, inspect the task and assignee, then check whether a dependency or approval needs attention.
The recorded events help reconstruct the handover. The team can address the underlying work instead of assuming that sending another reminder will resolve it.
Bring a process your team repeats every week.
Choose a handover with a clear starting point, responsible roles and an outcome. We’ll show how its supported steps can be configured and reviewed.
- Map the sequence
- Set step titles, priorities, responsible roles, timing and a dependency. Confirm what each setting controls.
- Check the trigger
- Follow the supported starting event or manual action into a representative run and inspect the tasks created.
- Investigate an exception
- Review a run’s task status, assignee, approval decisions and recorded events. Identify who needs to act next.
Confirm the supported workflows, integration dependencies and approval responsibilities for your operating model.
Workflow questions, answered.
What can our team configure?
The workflow template editor supports ordered steps, priorities, assignee roles, due-date offsets, checklists and dependencies. You can also choose whether to notify the assignee when a step is created. The applicable access permissions and supported workflow determine what your team can change.
Does saving a template start the workflow?
The template defines the work. Starting it depends on the configured manual, event-driven or scheduled trigger and the source process. In your demonstration, ask to follow the intended trigger through to a run and its tasks.
How do we see work that needs attention?
The Workflow Runs view shows active, completed and cancelled runs and flags stuck runs. Run details bring together tasks, assignees, due dates, approval decisions and recorded evidence or audit events.
Does automation replace a manager’s approval?
Approval requirements depend on the workflow and the underlying process. Review the relevant policy and approval record rather than assuming that a notification, task completion or workflow step authorises a regulated decision.
Can we connect a workflow to another system?
Confirm the specific integration, supported action and delivery behaviour with us. Configuring an internal workflow does not by itself establish an external payroll, agency or messaging integration. We can review that dependency as part of your implementation scope.