Aged care document management & e-signatures
See which documents
need attention.
Prepare agreements and consents, collect signatures and keep expiry follow-up with the team responsible for it. From the approved template to the next review, each step has a record.
Document review
Recorded expiry dates and follow-up
Expiring documents
Example review date · 25 September 2026
Consent
3 days- Reference
- DOC-DEMO01
- Expiry date
- 28 Sep 2026
Service agreement
20 days- Reference
- DOC-DEMO02
- Expiry date
- 15 Oct 2026
Follow-up options: acknowledge, renew or replace.
Before, during and after signing
A document’s job continues after it is signed.
When a coordinator takes over a client’s file, they need to know what has been signed and what still needs attention. Keep preparation, signing and follow-up in the same working routine.
Prepare the right version
Author and preview signing templates for service agreements, consents, care-plan acknowledgements and residential accommodation agreements. Review merged fields and approve the template before use.
A missing required field needs attention before the document is ready.
Give the signer time to review
Send a signing link so the recipient can read the document and type their name without creating an account. The signing flow records electronic-method consent and intent, with capacity attestation where required.
If the underlying document changes after issue, the recipient needs a fresh signing link.
Keep the record in view
Review signing status and confirm the resulting document is available. For documents with expiry dates, use the expiry queue to investigate what is due and record your team’s response.
Acknowledge an expiry, renew the date after renewal, or link a replacement file with notes.
A practical distinction
Reviewed does not mean renewed.
A coordinator sees a consent approaching expiry. Acknowledging it records that the team has looked at it; the document still needs the appropriate follow-up.
After renewal, update the date with an explanation. If a new document is needed, upload the replacement and link it to the previous record. The queue gives the team a place to act, not just a list of dates.
Illustrative workflow. Your provider determines the required document, signer and renewal process.
Bring one agreement to your demonstration.
Follow a fictional document through preparation, signing and review. Ask the team to show the records you would need at each handover.
- Prepare and approve
- Preview a template with merged fields, inspect a missing required field and review the approved version.
- Review and sign
- Open the recipient’s signing journey, inspect the document shown and see how changed content or an unavailable link is handled.
- Retrieve and follow up
- Check signature status and PDF availability, then acknowledge, renew or replace an expiring document with notes.
Agree your document types, approval roles and signer-authority checks during implementation.
Documents and signing, explained.
Which documents can we prepare for signing?
The signing template studio supports service agreements, consents, care-plan acknowledgements and residential accommodation agreements. Your team authors, previews, versions and approves the templates. Required-field checks identify missing information before rendering.
Can a client or representative sign without an account?
Yes. The public signing link lets the recipient review the document and sign with a typed name. It records consent to the electronic method and intent to sign, with additional attestation where required. Your team remains responsible for checking the appropriate signer and representative authority.
What happens if the document changes after we send it?
The signing flow checks the rendered document against its stored content fingerprint. A changed underlying document requires a fresh signing link. This helps keep the signing record tied to the content presented to the recipient.
What if the signed PDF is not ready?
Signature capture and PDF generation are separate steps. Statura generates a signed-document PDF for supported completed document workflows. Check the resulting document is available before relying on it for handover or export; a recorded signature can be preserved even if PDF generation needs follow-up.
Does acknowledging an expiry renew the document?
No. Acknowledgement records that your team has reviewed the expiry. Renewal sets a new date after the document has been renewed, while replacement links a new file to the previous document. Each action requires notes.