How do I track worker screening, training and Code of Conduct attestations for an in-home aged care workforce?

• The Aged Care Worker Screening check (a national check delivered through the same state and territory authorities that administer NDIS Worker Screening, and recognising the NDIS check in many cases) must be current and on file for every worker who delivers care or who has unsupervised contact with aged care recipients.
• The Code of Conduct for Aged Care applies to every worker and must be attested by the worker at commencement and when the Code is updated.
• Mandatory training requirements — including induction, dementia care, infection prevention, and specific clinical competencies for higher-risk roles — must be completed and current.
• Subcontractor workers are held to the same screening, Code of Conduct, and training standards as directly employed workers. The provider who engages the subcontractor is responsible for verifying compliance.
• Providers must have a system for preventing non-compliant workers from delivering services — continuing to roster a worker with an expired screening is a compliance failure.
• Records of screening, attestation, and training must be retained and producible on request.

Reference: Aged Care Act 2024 s 120 and Chapter 3 (workforce obligations, including worker screening); Aged Care Rules 2025 Chapter 3; state and territory worker-screening legislation (the specific Act varies by jurisdiction — e.g. NSW Disability Inclusion Act 2014, Victorian Worker Screening Act 2020); Aged Care Code of Conduct (originally made in December 2022; now set out under the Aged Care Act 2024 ss 173–174 and Aged Care Rules 2025 from 1 November 2025); ACQSC guidance on workforce compliance.

• Screening expiry dates not monitored centrally. Screening records live in HR, training records live in the LMS, and nobody joins the two until the monthly manual audit — which reveals workers who've been rostered while non-compliant.
• Subcontractor workers operating without verified screening. The provider assumes the subcontracting agency has done the check; the agency assumes the provider has. Neither has.
• Code of Conduct attestation gathered at onboarding and never refreshed. When the Code is updated or when a worker's annual refresher is due, the attestation drops out of date silently.
• Training records in the LMS, screening records in HR, roster in a separate system — no single view of a worker's compliance state before they're assigned to a shift.
• No blocker on rostering — a coordinator can assign a non-compliant worker to a shift because nothing in the rostering workflow checks the worker's compliance state at the point of assignment.
• Refresher prompts missing. A worker's screening is approaching expiry and nobody knows until it's already expired.

• Worker compliance dashboard showing screening status, Code of Conduct attestation, mandatory training currency, and any outstanding compliance items — per worker and aggregated across the workforce.
• Block-roster-on-non-compliance — the rostering module checks the worker's compliance state at the point of assignment and refuses to roster a worker whose screening has expired, Code of Conduct isn't attested, or mandatory training is overdue. Coordinators see the block immediately with the reason.
• Subcontractor worker register with the same compliance fields as direct employees. Subcontractor compliance is the provider's responsibility, and the register makes it visible alongside direct workforce.
• Screening expiry alerts at 90, 60, 30 and 7 days before the expiry date, routed to both the worker and the HR/compliance team. No worker slides into expiry without escalating notifications.
• Code of Conduct attestation workflow with version tracking — when the Code is updated, every worker's prior attestation is marked out-of-date and a re-attestation is prompted.
• Training records integrated with the compliance dashboard so mandatory modules don't live in a separate LMS silo.
• Audit-ready workforce compliance report — for a nominated date, show the compliance state of every worker who delivered services. This is the report the ACQSC asks for on an assessment contact.

When an assessor asks for evidence on this obligation, here's what the platform produces on request — date-stamped, user-attributed, and exportable:

• Worker compliance state at any historical date — for any nominated date, reconstruct the compliance state of every worker (screening current yes/no, Code attested yes/no, training current yes/no).
• Screening record history per worker — check type, date of check, expiry date, certificate reference, and source state/territory.
• Code of Conduct attestation log — version attested, date, method (e.g. digital signature, paper scan), and subsequent re-attestations when the Code was updated.
• Training record log per worker with module completions, scores where relevant, and next-due dates.
• Blocked roster events — every time the rostering workflow refused to assign a worker, with the reason and the coordinator who attempted the assignment.
• Subcontractor register with the same audit depth as the direct workforce, plus the subcontracting agency relationship.