Support at Home guide · Worker Screening
Keep worker screening and renewals in view.
Before a worker visits someone at home, your team needs to know which screening evidence applies, whether it has been verified and what needs follow-up. Statura brings recorded screening status and expiry dates into a shared review, alongside separate Code of Conduct and training workflows. Give renewal work an owner and resolve outstanding questions before allocating care.
Requirements and guidance
Match screening evidence to the worker and services delivered.
- Current Department guidance recognises a police certificate no older than three years or an NDIS Worker Screening Clearance. Check the applicable requirements, including disqualifying offences and any separate NDIS role obligations.
- Use the current Rules to assess special circumstances. Pending-check arrangements and student placements have specific conditions; a supervisor approval in software does not establish a legal exception.
- Include directly engaged and associated-provider workers within the applicable workforce review. Agree who obtains, verifies and maintains evidence.
- Review Code of Conduct obligations and role-appropriate qualifications, skills and training alongside screening. These are separate parts of workforce oversight.
- Keep screening evidence and the identity and date of the person who checked it. Respond to changes in clearance or suitability between renewals.
Reference: Aged Care Act 2024 s 152; Aged Care Rules 2025 ss 152-20–152-25 and 154-905; Department worker-screening guidance, checked 25 September 2026. CHSP and NATSIFACP service arrangements have distinct provisions.
What providers usually get wrong
Common mistakes: worker screening.
- Requiring both a police certificate and an NDIS clearance by default, without checking the applicable pathway.
- Treating an uploaded certificate as verified evidence without recording the review.
- Leaving renewal responsibility unclear between the provider, worker and agency.
- Confusing a historical Code acknowledgement with completion of the currently assigned version.
- Waiting for an expiry reminder when a new suitability concern needs an immediate response.
How Statura handles it
Platform workflow: Worker Screening.
- The worker-screening dashboard brings recorded check types, compliance status and expiry information together, with links to the underlying worker records.
- Screening records hold check dates, reference details, issuing authority, jurisdiction and verification information. Review supporting evidence through the permitted access controls.
- The screening email workflow checks active non-AHPRA records due within 30 days and seven days, plus expired records. Assign renewal follow-up and confirm recipients during implementation.
- Code of Conduct records distinguish the published policy version, assignments and acknowledgements. Review linked training separately.
- Roster candidate review distinguishes eligible, blocked, unverified and override-available results. Use the reason and current evidence to resolve a specific assignment; confirm your service and configuration in a demonstration.
- Use a fictional worker with an approaching expiry to follow the complete process: identify the record, verify replacement evidence and review readiness for the next assignment.
The audit trail
Evidence for worker screening.
Use these records to structure your evidence review. In your demonstration, check their history, attribution and export options against your organisation's requirements:
- Recorded screening type, status, issue and expiry dates, authority and jurisdiction.
- Verification information and supporting record references for review by authorised users.
- Current Code assignments and acknowledgements, with earlier history kept distinct.
Related Support at Home guides
Obligations that sit next to this one.
Care Management
Care-management activity records, funding context and review of recorded time.
Read the guideQuality Standards
Evidencing the Strengthened Quality Standards in the participant's home, not a nurses' station.
Read the guideSIRS In-Home
Priority 1/2 classification, 24-hour clocks and investigation workflows for in-home incidents.
Read the guideCommon questions
Frequently asked questions about worker screening.
Does every worker need both a police certificate and an NDIS clearance?
No. Current Department guidance describes a police certificate no older than three years or an NDIS Worker Screening Clearance as alternatives. Check the worker, services and any separate NDIS risk-assessed role requirement. The Rules also contain specific provisions for special circumstances.
How does screening information support rostering?
Roster candidate review presents eligible, blocked, unverified and override-available results. Review the specific reason and underlying evidence. Ask to see the assignment workflow for your service and configuration; an available software action does not establish legal permission to work.
How should we manage agency and subcontractor workers?
Agree who collects the evidence, who verifies it and who follows up changes. Include the workers within your applicable workforce review and demonstrate how their records and access will be configured during implementation.
What happens when the Code of Conduct is updated?
Publish the approved version and review current assignments and acknowledgements. Earlier acknowledgement history does not, by itself, establish current-version completion. Linked training is reviewed separately.
Can we review a renewal workflow in a demonstration?
Yes. Bring your screening checklist and use a fictional worker with an approaching expiry. Follow the warning, renewal owner, replacement evidence and assignment review, then confirm how the workflow fits your service.
Scope the software around your team.
Evaluate this workflow on its own or as part of the wider operating record. Your proposal confirms modules, integrations, migration, training and fees. Keep the evidence your clinical, finance and IT reviewers need in the same buying decision.
See how Statura handles worker screening.
A tailored demonstration grounded in your provider's workflow, records and implementation requirements.