Commercial terms written for aged care providers.

These documents are drafted for Statura Operations Pty Ltd (ACN 696 303 269, ABN 70 696 303 269), trading as Statura Care, as an Australia-only SaaS provider operating in the aged care market.

Included documents

Commercial position

• The provider remains responsible for care delivery, clinical and employment decisions, statutory submissions, consents, notices, and compliance with aged care, privacy, workplace, and funding obligations.
• Statura provides software and associated support services. The platform may assist with alerts, workflows, templates, calculations, exports, and audit trails, but it is not legal, regulatory, clinical, payroll, tax, or employment advice.
• Liability is allocated fairly. The documents preserve non-excludable Australian Consumer Law rights and privacy-law obligations, while excluding indirect loss and capping most contractual exposure.
• Privacy drafting matches the live product. The DPA and subprocessor schedule are tied to the current production architecture, including Australian primary hosting and the approved third-party services evidenced in the codebase.

Recommended use

For first customer deployments, use this pack with:

• a signed or accepted order form identifying the customer, subscription scope, pricing, and billing contact
• a tenant-admin acceptance record showing the user, time, IP address, and legal version
• the current public privacy policy, support, and account-deletion pages already linked from the web, portal, and mobile surfaces

Final sign-off

This pack is Statura Care's baseline legal position. Before large-scale enterprise rollout, obtain external Australian legal review of record-retention wording, standard-form small-business contract fairness under the ACL, and any customer-specific security schedule, service level, or procurement questionnaire.